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A few weeks ago, Mark published a blog post that social media has transportation problem. He explained that to become digitally engaged many organizations must overcome the challenges presented by the first and last miles of adoption. This presented a fantastic opening for a discussion on the subject. On this edition of Public Affairs, Mark [...]

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There’s no denying that mainstream media still carries a lot of weight on issues. This is particularly obvious on the web sites of media organizations that have embraced social media. For those of us who work in public affairs, these sites provide invaluable insight into public opinion and communication anthropology. My colleagues and I have [...]

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The north side of Fleishman-Hillard’s Ottawa office offers an unobstructed view of one of the most majestic buildings in the world: Centre Block on Parliament Hill. As I watched the Peace Tower emerge from the fog, yesterday, I was visited by a ghost. The ghost took me to back in time to the re-construction of [...]

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